Refund and Returns Policy
We want you to love your purchase, but if you are not completely satisfied, our returns policy makes it easy to shop with confidence.
Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be unused, unworn, and in their original packaging with tags attached.
- Sale, clearance, and custom-made items are non-refundable.
Refund Process
- Email us at Info@anarkali-fabrics.co.uk with your order number and reason for return.
- Once approved, send your item to our return address (provided via email).
- Refunds will be processed within 7–10 business days after receiving your return.
Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Exchanges
Exchanges are available for sizing or colour changes, subject to stock availability.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery for a replacement or refund.